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An Insured Company

Locally owned & operated since 2002

Serving Dallas, Rockwall, Collin, Denton, & Tarrant Counties

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Frequently Asked Questions

How do I choose my design?
View some of our work in our on-line Gallery for ideas or call us directly for a Professional Consultation.

Will you come back to remove the lights at the end of the season? 

If I purchase the lights, will they be NEW?
Absolutely!
 If you purchase the lights from us, the lights have never been used anywhere else.  And as an added benefit to our customers, we will store your lights for FREE so that we can use them again for your display next year.  Please note that if you choose incandescent lighting, the C7 or C9 bulbs will be replaced each successive year.

GO GREEN! - We have seen great success with our NEW Energy Star LED bulbs and recommend this to all of our customers as an option to the traditional incandescent bulb.  Some of the benefits include:

  • REDUCTION in YOUR electric bill (up to 90% when compared to incandescent bulbs)
  • A cleaner, brighter look
  • A greater lifespan of each bulb (50,000 hours compared to 2,000 or one season)
  • They never get hot, they are always cool to the touch
  • More lights/bulbs on one outlet
  • They are made of a hard durable plastic that eliminates breakage

Call today for a personal demonstration of our LED and incandescent lighting products.

How much will it cost?
The cost of your lighting will depend on the number and type of lights you choose.  We make every effort to give accurate estimates, however, because every home, bush, and tree is different and changes may occur during the installation based on customer requests, your actual cost will be based on the number of strands of lights actually installed.

Minimum Project Investment:  $395 Labor includes installation, removal & storage

Note:  Because we provide the highest quality supplies at wholesale prices, we require full payment for all materials during the time of the estimate.  This ensures that we are able to order these supplies while our suppliers have them in their inventory.  The time frame for this is by the third or fourth week of October.

Do you guys have a lift for commercial installations?

Yes, we do use a lift if the project calls for it. 

 

What happens if the lighting overloads my electrical circuits?

HomeTeam Lighting (HomeTeam Services, LLC - HTS) utilizes State of the Art formulas that determine the total electrical output per project to determine the best place for electrical connection.  Because of this we rarely see circuits overloading due to our installations.  In the event you experience an overload, HTS will not be held responsible for inadequate, faulty, or overloaded electrical sources at the place of service.  You may be required to provide electrical connection from inside the house.

 

What happens if a light bulb goes out on my display?

Because we understand the importance of your lighting needs, we make sure all lights are operational before we leave your initial installation.  If for some reason a light bulb or strand should go out during the Holiday season, we will repair and/or replace it for a minimum fee plus material cost.  We have heard from many of our customers that this is more than fair since we ALWAYS come out there to resolve the issue.  In most cases, it only takes an hour to FIX the lighting issue.  Please note that there are a variety of things that can affect your outdoor lighting display; wind, rain, snow, ice, etc.  We encourage all of our customers to unplug their lights in the event of severe weather to prevent interrupted service.

 

Can I rent the lights?

Yes!  We offer this option to all of our customers.  Please call for a comparison of prices between our purchase and rental options.

Why should I use your company for my project?
We have extensive experience in event and Christmas lighting.

Because we order a large quantity of lights and decorations each year our material costs are much lower than our competitor's.

Our professional grade garland and wreaths are fuller and longer lasting than other companies.

We stand behind our work.

We will not sale you anything you do not need or want.

Because of our corporate background we offer a professional appearance, service, and work ethic.

We take great pride in our work and customer service, two things that will stand out when you choose us.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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